Atención al cliente 091 234-ELLA
Puede devolver la mayoría de los artículos nuevos sin abrir dentro de los 30 días posteriores a la entrega para obtener un reembolso completo. También pagaremos los costos de envío de devolución si la devolución es resultado de nuestro error (recibió un artículo incorrecto o defectuoso, etc.).
Debe esperar recibir su reembolso dentro de las cuatro semanas posteriores a la entrega de su paquete al remitente de devolución; sin embargo, en muchos casos recibirá un reembolso más rápido. Este período de tiempo incluye el tiempo de tránsito para que recibamos su devolución del remitente (de 5 a 10 días hábiles), el tiempo que nos lleva procesar su devolución una vez que la recibimos (de 3 a 5 días hábiles) y el tiempo que lleva su banco para procesar nuestra solicitud de reembolso (de 5 a 10 días hábiles).
Si necesita devolver un artículo, simplemente inicie sesión en su cuenta, vea el pedido usando el enlace "Completar pedidos" en el menú Mi cuenta y haga clic en el botón Devolver artículo(s). Le notificaremos por correo electrónico sobre su reembolso una vez que hayamos recibido y procesado el artículo devuelto.
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I seriously am inlove with them. I was worried it would be to big on my face. But it was perfect and I got a lot of compliments
I was so excited when my glasses got delivered only to realize that I had actually ordered the wrong lenses. I wanted anti-glare but ordered night driving assuming they were the same thing. My boyfriend reached out to see if there was any way to resolve the "issue" and I'm happy to say we were more than pleased with the prompt responses and willingness to fix my mistake. I just wanted to say thank u and let u know that I will order from here again. 😇
Easy to use website and delivery was made well within the timeframe stated.
Very helpful customer service.
Easy to choose online with my prescription lenses information, and good price.
Great service, great price, great product & easy process.
This was my first time buying glasses online so I was a bit wary, but they arrived and they fitted perfect. I am so pleased with them.
Great value for money
Quick. Kept me up to date. Easy
No fuss. Do what they say and delivery quick smart
Great customer service & fab glasses for a great price
Everything went as expected. Product as expected.
Lovely glasses, great communication
Excellent service, I am delighted with the quality of my new glasses.
Quick service, cheap prices, decent web site.
I really love these frames. I should have bought one in every color. They also have a subtle cat eye shape to them.
I love these glasses. These are my 6th or so pair of Sllac and these are my favorite. Random people compliment the glasses often. They look great on my face, not too large. I would buy these again!
So far they have been through it all and are going strong, just what my active teenage son needed.
Very good product for the price.
I have never ordered prescription glasses online before. But this site made it so easy. I just plug my prescription into the app and ordered the type of frame and lenses I wanted and they sent me the glasses. And they seem to be of good quality and the lenses fit perfect. Super light weight and comfortable to wear. I thin they are every bit as good as my expensive ones I've been wearing. I would strongly recommend these to anyone.
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