Atención al cliente 091 234-ELLA
Puede devolver la mayoría de los artículos nuevos sin abrir dentro de los 30 días posteriores a la entrega para obtener un reembolso completo. También pagaremos los costos de envío de devolución si la devolución es resultado de nuestro error (recibió un artículo incorrecto o defectuoso, etc.).
Debe esperar recibir su reembolso dentro de las cuatro semanas posteriores a la entrega de su paquete al remitente de devolución; sin embargo, en muchos casos recibirá un reembolso más rápido. Este período de tiempo incluye el tiempo de tránsito para que recibamos su devolución del remitente (de 5 a 10 días hábiles), el tiempo que nos lleva procesar su devolución una vez que la recibimos (de 3 a 5 días hábiles) y el tiempo que lleva su banco para procesar nuestra solicitud de reembolso (de 5 a 10 días hábiles).
Si necesita devolver un artículo, simplemente inicie sesión en su cuenta, vea el pedido usando el enlace "Completar pedidos" en el menú Mi cuenta y haga clic en el botón Devolver artículo(s). Le notificaremos por correo electrónico sobre su reembolso una vez que hayamos recibido y procesado el artículo devuelto.
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Awesome
Bought these last month and had some trouble with my prescription that was my fault on my end, the customer service was soooo great. they replied to my concerns so quickly and we solved the issue immediately, the logistics service was even great as well and the time they use to make the glasses are so quick as well, not like firmoo or eyebuydirect that take almost a month just to get the prescription in the glasses. you can very much tell they care about their customers and the quality of their products, will be ordering more pairs from them in the future! thank you so much sllac
Excellent glasses
I ordered my glasses and they were shipped literally so soon I was surprised. Delivery took a bit because it’s international but I get lots of compliments on my glasses!
They brighten up my face and match my personality perfectly. The quality is great, and they fit like a dream.
very cute
literally so adorable and fit my face perfect, big but not taking up my whole face.
Love how they look.
Very comfortable
I really love my glasses. Looks and feels better than the other expensive brands I own.
My only complaint would be I wish that they were line free bifocals, other than that absolutely love the
I have a pretty heavy prescription and was worried that they’d be too heavy or too thick like I usually have a problem with, but these were amazing!! Will be ordering more
i got mine with non prescription lenses and adore them! they add so much to my outfits
All was great
There was a defect on my order but I was quickly taken care of! Will be purchasing from you guys again!
Great fit, look great on me! Going to order a pair in purple!
Love this product. I was a bit nervous to be honest but upon trying them on I noticed how sturdy they feel and fit nice and sniggly on me. Would defenitely buy again.
These glasses got to my house about 2 weeks after I placed the order and I couldn't be happier with them! Frames + lenses + shipping was only about $20!! CANT BEAT IT!
Happy with glasses.
I get so many compliments on these glasses that my prescription needed updated and I just ordered a new pair of the same glasses (just wtih current prescription in them now). These are my go-tos for work, fun, night out, fancy, fun, whatever. And you cannot beat that price.
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