Atención al cliente 091 234-ELLA
Puede devolver la mayoría de los artículos nuevos sin abrir dentro de los 30 días posteriores a la entrega para obtener un reembolso completo. También pagaremos los costos de envío de devolución si la devolución es resultado de nuestro error (recibió un artículo incorrecto o defectuoso, etc.).
Debe esperar recibir su reembolso dentro de las cuatro semanas posteriores a la entrega de su paquete al remitente de devolución; sin embargo, en muchos casos recibirá un reembolso más rápido. Este período de tiempo incluye el tiempo de tránsito para que recibamos su devolución del remitente (de 5 a 10 días hábiles), el tiempo que nos lleva procesar su devolución una vez que la recibimos (de 3 a 5 días hábiles) y el tiempo que lleva su banco para procesar nuestra solicitud de reembolso (de 5 a 10 días hábiles).
Si necesita devolver un artículo, simplemente inicie sesión en su cuenta, vea el pedido usando el enlace "Completar pedidos" en el menú Mi cuenta y haga clic en el botón Devolver artículo(s). Le notificaremos por correo electrónico sobre su reembolso una vez que hayamos recibido y procesado el artículo devuelto.
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I seriously am inlove with them. I was worried it would be to big on my face. But it was perfect and I got a lot of compliments
I was so excited when my glasses got delivered only to realize that I had actually ordered the wrong lenses. I wanted anti-glare but ordered night driving assuming they were the same thing. My boyfriend reached out to see if there was any way to resolve the "issue" and I'm happy to say we were more than pleased with the prompt responses and willingness to fix my mistake. I just wanted to say thank u and let u know that I will order from here again. 😇
Easy to use website and delivery was made well within the timeframe stated.
Very helpful customer service.
Easy to choose online with my prescription lenses information, and good price.
Great service, great price, great product & easy process.
This was my first time buying glasses online so I was a bit wary, but they arrived and they fitted perfect. I am so pleased with them.
Great value for money
Quick. Kept me up to date. Easy
No fuss. Do what they say and delivery quick smart
Great customer service & fab glasses for a great price
Everything went as expected. Product as expected.
Lovely glasses, great communication
Excellent service, I am delighted with the quality of my new glasses.
Quick service, cheap prices, decent web site.
Excellent fast shipping and i love my eyeglasses
I was so nervous about ordering glasses online especially at such a low price. I'm glad I gave it a try. Love my new glasses. I've ordered another pair!
Was very skeptical when I ordered these! Actually just figured they were cheap so I would see if I even liked the style and I ended up liking these way more than the pair I thought I actually wanted!
Just got them in the mail today and I love them! I was sceptical ordering online but they look and fit great!
I'll be back
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